The position of "Sales Representative (Phone-Based)" is a vital and essential role in the field of marketing and sales, as it plays a significant role in enhancing communication between companies and customers, as well as achieving sales goals and increasing the customer base. In today's world, phone communication has become an effective way to reach customers in a short time, enabling businesses to present their offers and sell their products or services with ease.
In this context, "Mister Produce" has announced job openings for the position of "Sales Representative (Phone-Based)," a role that requires a set of personal and professional skills enabling the employee to perform their duties efficiently and effectively. In this position, the employee will work on boosting the company's sales, interacting with both current and new customers, and providing outstanding customer service over the phone.
This job offers a flexible work environment, along with attractive health and financial benefits, making it an ideal opportunity for individuals looking to join a dynamic and ambitious team. This article will review all the job details, from the job description, required personal attributes, daily responsibilities, to how to apply and frequently asked questions about the position.
About the Company:
"Mister Produce" is a family-owned company managed by the Goodman family, continuing a family tradition that spans more than seventy years. The success story in the fresh produce industry began when the Goodman family members signed a lease for a small 200-square-foot store at the historic Kensington Market in Toronto during the 1930s. Since then, the family has become an integral part of the fresh produce industry, and over time, "Mister Produce" has continued to grow and expand, with the fourth generation of the family, led by Mark Goodman and his son Zachary Goodman, continuing to uphold the company’s legacy and work hard toward success.
"Mister Produce" operates from a remarkable 50,000-square-foot facility, specializing in distributing high-quality fresh produce. The company offers a wide range of value-added programs, including the preparation of chemical-free, freshly cut vegetables, and provides innovative solutions designed to meet customer needs. Additionally, "Mister Produce" owns a fleet of 14 trucks that organize deliveries twice daily, along with Sunday delivery service, ensuring that all customer needs are met efficiently and with high quality, thanks to its proximity to the "Ontario Food Terminal" and full inventory turnover within 36 hours.
Job Details:
· Location: Etobicoke, Ontario
· Salary: $25.00 per hour (negotiable)
· Working Hours: 20 to 25 hours per week
· Type: Permanent, part-time position
· Work Hours: From morning to noon
· Benefits: Health benefits, financial insurance plans, and other perks
· Job Type: Phone-based customer service
· Start Date: As soon as possible
· Education: No degree or diploma required
· Experience: Training will be provided
· Ability to work on-site: Must complete work on-site, no remote option available
· Required Skills: Basic knowledge of using computers and software such as word processors and internet programs
Required Personal Attributes:
To be an ideal candidate for the "Sales Representative (Phone-Based)" position at "Mister Produce," several personal attributes are necessary to ensure success in performing tasks effectively. These required attributes include:
· Effective Communication Skills: The employee must possess excellent verbal communication skills, as the job involves direct communication with customers over the phone.
· Reliability: The employee should be able to work independently and achieve sales goals without constant supervision.
· Organizational Competence: The employee must be able to organize daily tasks effectively, contributing to time management and task efficiency.
· Ability to Work Under Pressure: Given the fast-paced and ever-changing nature of the job, the employee must be able to adapt to challenges and sudden situations.
· Critical Thinking: The employee needs to be able to analyze customer needs and provide suitable solutions based on available products or services.
· Self-Discipline: Commitment to schedules and completing tasks accurately is a core attribute that the candidate must possess.
· Ability to Learn New Skills: Due to the nature of the work that requires communication with various customers and providing diverse solutions, the employee should be prepared to continuously learn new methods and techniques.
Responsibilities and Tasks:
The "Sales Representative (Phone-Based)" position at "Mister Produce" includes several key tasks that the employee must perform efficiently to achieve company goals. The responsibilities and tasks include:
· Sales Orders and Selling Goods or Services: The employee will communicate with potential customers over the phone to promote and sell products or services effectively.
· Communication with Customers: The employee will make calls to potential and existing customers, responding to inquiries about available products and services.
· Customer Service: In addition to selling products, the employee will provide optimal customer service by responding to inquiries and assisting customers in making purchasing decisions.
· Managing Electronic Information: The employee must use word processing programs and internet software to organize customer data and document interactions with customers.
· Attention to Detail: The job requires the employee to provide accurate and clear information to customers, ensuring all details are presented precisely.
· Handling Customers in a Fast-Paced Sales Environment: In this work environment, the employee must act quickly and efficiently in dealing with customers and completing calls.
· Maintaining Existing Customers: Alongside attracting new customers, the employee must ensure existing customers are well taken care of, ensuring they have a distinguished experience.
How to Apply:
Before applying for the job, it is essential to pay great attention to the quality of your resume and cover letter. These documents are crucial to showcasing your abilities, skills, and professional experiences in an attractive and effective manner to employers, significantly increasing your chances of securing the job.
If you do not have the required documents, do not worry. You can benefit from the information and instructions available through the following links, which will provide you with the necessary assistance:
Create a Job Application Letter Link
To apply for the position, please send your resume and cover letter to the email address provided below:
Frequently Asked Questions (FAQs):
· Do I need a degree to apply for this job? No, this job does not require any academic degree or diploma. Training will be provided.
· What type of work is required for this position? The work in this position involves providing customer service and sales over the phone only.
· Can I work remotely? No, the work must be completed on-site.
· Is there training provided before starting the job? Yes, comprehensive training will be provided before starting work.
· What are the working hours? Working hours range from 20 to 25 hours per week, from the morning to noon.
· Is health insurance available for employees? Yes, the company offers health benefits, including health and dental insurance.
· What is the expected salary? The expected salary starts at $25.00 per hour, negotiable based on experience and abilities.
In conclusion, the "Sales Representative (Phone-Based)" position at "Mister Produce" is an ideal opportunity for individuals looking to join a company with a long history in the fresh produce industry, offering a flexible and supportive work environment. The company provides comprehensive training and ongoing support for its employees, allowing them the chance to develop their skills in sales and customer service. With the excellent reputation of "Mister Produce" and its modern facilities, representatives can be part of a distinguished team contributing to the company's continued growth and expansion.
By offering health and financial benefits, along with a work environment based on collaboration and innovation, "Mister Produce" ensures an ideal workplace for its employees. If you want to join this successful team and contribute to the ongoing success that has been achieved over decades, this job is the perfect opportunity. Apply now and start your career with a leading company in the fresh produce industry.