In today's fast-paced world full of challenges and opportunities, customer service jobs are among the most important sectors that offer individuals significant opportunities for professional success and the development of their communication and organizational skills. In this context, SANJH DESIGN STUDIO INC. offers an exciting position for Order Clerk and Customer Service, providing an ideal opportunity for individuals seeking to build a promising future in the customer service field.
About the Company
SANJH DESIGN STUDIO INC. is one of the leading companies in the field of interior design and furnishings in Airdrie, AB. The company is distinguished by its commitment to providing excellent customer service and delivering high-quality products that meet its customers' needs excellently.
Job Details:
• Location: Airdrie, AB
• Salary: $22.00 per hour / 35 to 40 hours per week
• Employment Terms: Permanent contract - Full-time
• Work Schedule: Daytime, evening, weekends, overtime, part-time, early mornings
• Start Date: As soon as possible
Who Can Apply for This Job?
The Order Clerk and Customer Service job require a diverse set of skills and personal qualities. Anyone possessing the following qualities can apply for this position:
• Communication Skills: The applicant must be able to communicate effectively with customers whether by phone or email.
• Ability to Handle Multiple Tasks: The applicant must be able to handle multiple tasks simultaneously and work under pressure.
• Team Spirit: The applicant must be able to work effectively within a team with other colleagues.
• Flexibility: The applicant must be able to adapt to rapid changes in the work environment.
Responsibilities and Duties
• Responding to Inquiries: The Order Clerk and Customer Service must respond to customer inquiries, whether written or verbal, in a friendly and effective manner.
• Accessing and Processing Information: The applicant must be able to access and process required information quickly and accurately.
• Dealing with Customer Complaints: The applicant must be able to effectively handle customer complaints and find appropriate solutions to meet their needs.
• Invoicing and Returns: The Order Clerk and Customer Service must arrange invoices and organize return processes accurately.
• Explaining Provided Services: The applicant must be able to clearly explain the type and cost of services provided to customers.
• Issuing Receipts and Other Forms: The applicant must issue receipts and any other necessary forms for the business process.
• Maintaining Records and Statistics: The applicant must update and maintain records and statistics related to order processing and customer service operations.
• Ordering Office Supplies and Maintaining Inventory: The applicant must order necessary office supplies and monitor inventory to ensure timely availability.
• Performing General Office Duties: The applicant must perform a variety of general office duties as needed.
• Receiving and Recording Complaints: The Order Clerk and Customer Service must accurately and effectively receive and record complaints.
• Receiving Payments: The applicant must handle receiving payments from customers and record them accurately.
Requirements
• No specific degree or certificate required: The company provides employment opportunities for individuals without academic degrees, with the possibility of providing necessary training.
• Necessary training will be provided: The company offers appropriate training for new employees to ensure the development of their skills and understanding of the work.
Required Personal Qualities
• Customer Focus: The applicant must have a high focus on customer needs and providing excellent service to them.
• Effective Interpersonal Communication Skills: The applicant must have excellent communication skills to interact with customers and colleagues effectively.
• Excellent Oral Communication: The applicant must have an excellent ability to express ideas and information verbally.
• Flexibility: The applicant must be able to adapt to changes in the work environment and job requirements.
• Reliability: The applicant must be reliable and demonstrate commitment to work and responsibility in performing tasks.
• Team Player: The applicant must be able to work well in a team and contribute to achieving common goals.
• Ability to Handle Multiple Tasks: The applicant must be able to manage and execute a variety of tasks effectively and accurately.
How to Apply
Before applying for the desired job, it is essential to pay great attention to the quality of your resume and cover letter. These documents are essential for expressing your capabilities, skills, and professional experiences attractively and effectively to the employer, greatly increasing your chances of getting the desired job.
If the required documents are not available, there is no need to worry. You can take advantage of the information and guidance available through the following links, which will provide you with the necessary assistance:
To apply for the job, please send your resume and cover letter via the email listed below:
Frequently Asked Questions:
Are there any educational requirements for this job?
· No, this job does not require a specific academic degree.
Can people without experience apply for this job?
· Yes, employees without prior experience will be trained.
Does this job require working at night?
· There may be a need to work at different times, including evenings and weekends.
Are there opportunities for advancement in this job?
· Yes, there may be opportunities for advancement based on performance and experience.
Does working in this job involve frequent interaction with customers?
· Yes, the job requires dealing with customer inquiries and problems regularly.
What is the salary rate for this job?
· The advertised salary is $22.00 per hour.
If you are looking to develop your skills in customer service and work in a motivating environment, this job may be the perfect next step in your career path. Thanks to the opportunity for continuous development and working in an open and multicultural environment, you can find yourself achieving success and enjoying a rewarding professional experience at SANJH DESIGN STUDIO INC.