The "Canalta Hotels" located in the city of Banff, Alberta, has announced new employment opportunities for the position of Guest Service Agent, inviting interested individuals from various countries, including Arab countries and North African countries.
The hotel is pleased to offer employment opportunities to everyone without imposing any restrictions or conditions requiring applicants to have specific academic qualifications. This makes it an exceptional opportunity for all those interested in working. The hotel is passionately committed to achieving efficiency and precision in the performance of its employees, providing necessary training for new staff.
Given the availability of necessary training at the hotel, anyone can apply for employment, even without prior experience. This opportunity is an ideal place to develop new skills and refine professional experiences.
Who is a Guest Service Agent?
Guest Service Agents interact with guests looking to make or cancel hotel reservations. They welcome guests upon arrival, assign rooms and suites, hand over keys, and collect payment information. Guest Service Agents coordinate between housekeeping, bellmen, transportation service providers, and kitchen staff to meet guest requirements.
Job Details:
· Hotel Location: Banff, Alberta
· Salary: $17.00 to $19.00 per hour (negotiable), 32 hours per week.
· Contract Type: Full-time permanent position.
· Educational Qualifications: No specific degree or diploma required.
· Experience: Not required (necessary training will be provided for new employees).
· English Language Certificate: Not mandatory for application.
· Who Can Apply: This job opportunity is available to all individuals interested in working, regardless of their nationality or diverse backgrounds. It's a global opportunity open to everyone around the world.
Responsibilities:
· Registering guests' arrivals and directing them to their rooms.
· Handling check-in and check-out processes for groups.
· Receiving, canceling, and changing room reservations.
· Providing information about hotel facilities and services.
· Offering general information about tourist attractions in the area.
· Investigating and resolving complaints and claims.
· Maintaining a list of vacant rooms and reservations, and room allocation.
· Following emergency and safety procedures.
· Performing clerical tasks (such as faxing, photocopying, filing).
· Assisting customers/guests with special needs.
· Dealing with wake-up calls.
· Performing light room cleaning and tidying.
· Providing customer service.
How to Apply:
Before applying for the job, you must pay great attention to making your resume and cover letter of high quality. These two documents are the essential elements that reflect your capabilities, skills, and professional experiences attractively and effectively to the employer, thereby increasing your chances of getting the desired job.
In case the required documents are not available, there is no need to worry. You can benefit from the information and guidance available through the following links:
Link to create a Canadian resume
This link contains useful tips for preparing a standout resume.
It provides examples and templates for successful job application letters.
Apply through the following link:
Good luck!